:root {
  --page: #eef2f7;
  --ink: #172033;
  --muted: #5a6678;
  --line: #b9c5d3;
  --panel: #ffffff;
  --blue: #0b63ce;
  --blue-soft: #e8f1ff;
  --green: #087f5b;
  --green-soft: #e7f7ef;
  --amber: #a35f00;
  --amber-soft: #fff4df;
  --red: #b42318;
  --red-soft: #fff0ee;
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  color: var(--ink);
  background: var(--page);
  font-family: Arial, Helvetica, sans-serif;
  line-height: 1.35;
}

a {
  color: var(--blue);
}

.tech-page {
  width: min(1180px, 100%);
  margin: 0 auto;
  padding: 14px;
}

.case-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 250px;
  gap: 12px;
  align-items: end;
  padding: 8px 0 10px;
}

.back-link {
  display: inline-flex;
  margin-bottom: 8px;
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
}

.eyebrow {
  margin: 0 0 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

h1 {
  max-width: 740px;
  margin: 0;
  font-size: clamp(32px, 4.2vw, 54px);
  line-height: 1;
  letter-spacing: 0;
}

.case-summary {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 6px 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 4px;
  background: var(--panel);
}

.case-summary span,
.strip-label {
  color: var(--muted);
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
}

.case-summary strong {
  margin-bottom: 0;
  font-size: 14px;
}

.symptom-strip {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  margin: 6px 0 8px;
}

.symptom-strip div {
  min-height: 66px;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 4px;
  background: var(--panel);
}

.symptom-strip p {
  margin: 5px 0 0;
  font-size: 16px;
  font-weight: 700;
}

.network-path {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 6px;
  margin: 8px 0 10px;
}

.network-path span {
  position: relative;
  min-height: 38px;
  padding: 10px 8px;
  border: 1px solid #9bbce7;
  border-radius: 4px;
  color: #063f88;
  background: var(--blue-soft);
  text-align: center;
  font-size: 14px;
  font-weight: 800;
}

.network-path span:not(:last-child)::after {
  content: ">";
  position: absolute;
  right: -7px;
  top: 9px;
  z-index: 1;
  color: var(--blue);
  font-weight: 800;
}

.runbook-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin: 8px 0 24px;
}

.runbook-grid a {
  display: grid;
  grid-template-columns: 86px minmax(0, 1fr) 150px;
  gap: 12px;
  align-items: center;
  min-height: 74px;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 4px;
  color: var(--ink);
  background: var(--panel);
  text-decoration: none;
}

.runbook-grid a:hover {
  border-color: var(--blue);
}

.runbook-grid span {
  display: block;
  margin-bottom: 0;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.runbook-grid strong {
  display: block;
  margin-bottom: 0;
  font-size: 20px;
  line-height: 1.08;
}

.runbook-grid small {
  color: var(--muted);
  font-weight: 700;
}

.doc-section {
  display: grid;
  grid-template-columns: 225px minmax(0, 1fr);
  gap: 14px;
  margin: 8px 0;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 4px;
  background: var(--panel);
}

.section-title {
  display: flex;
  align-content: start;
  align-items: flex-start;
  gap: 10px;
  min-width: 0;
}

.section-title span {
  display: inline-flex;
  flex: 0 0 34px;
  width: 34px;
  height: 34px;
  align-items: center;
  justify-content: center;
  border-radius: 4px;
  color: #ffffff;
  background: var(--blue);
  font-size: 13px;
  font-weight: 800;
}

h2,
h3,
p {
  margin-top: 0;
}

h2 {
  margin-bottom: 0;
  font-size: 20px;
  letter-spacing: 0;
}

h3 {
  margin-bottom: 6px;
  font-size: 13px;
  color: var(--muted);
  text-transform: uppercase;
}

.section-body p {
  max-width: 760px;
  margin-bottom: 7px;
  font-size: 15px;
}

.section-body {
  min-width: 0;
}

.compact-list,
.check-list {
  margin: 0;
  padding-left: 22px;
}

.compact-list li,
.check-list li {
  margin: 4px 0;
}

.command-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px;
  margin-top: 10px;
}

code,
pre {
  font-family: Consolas, "Courier New", monospace;
}

.command-grid code {
  display: block;
  padding: 8px 10px;
  border: 1px solid #b8d5c7;
  border-radius: 4px;
  color: #064d38;
  background: var(--green-soft);
  font-size: 13px;
  overflow-wrap: anywhere;
}

.split-body {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(260px, .75fr);
  gap: 10px;
}

.warning-panel {
  padding: 10px 12px;
  border: 1px solid #f0b3ad;
  border-radius: 4px;
  background: var(--red-soft);
}

.warning-panel h3 {
  color: var(--red);
}

pre {
  overflow-x: auto;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  margin: 0;
  padding: 12px;
  border: 1px solid #e7cf99;
  border-radius: 4px;
  color: #473000;
  background: var(--amber-soft);
  font-size: 13px;
}

.final-section {
  margin-bottom: 24px;
}

@media (max-width: 820px) {
  .tech-page {
    padding: 10px;
  }

  .case-header,
  .doc-section,
  .split-body {
    grid-template-columns: 1fr;
  }

  .case-summary {
    grid-template-columns: 1fr;
  }

  .symptom-strip,
  .network-path,
  .command-grid,
  .runbook-grid {
    grid-template-columns: 1fr;
  }

  .runbook-grid a {
    grid-template-columns: 1fr;
    gap: 5px;
    min-height: 0;
  }

  .network-path span:not(:last-child)::after {
    content: "v";
    right: 50%;
    top: auto;
    bottom: -14px;
    transform: translateX(50%);
  }

  .network-path {
    gap: 10px;
  }
}

/* Field reference layout, used by technician-display.html */
.field-body {
  overflow: hidden;
  background: #f2f3f1;
  color: #171b21;
  font-size: 13px;
}

.field-frame {
  display: grid;
  grid-template-columns: 172px minmax(0, 1fr);
  grid-template-rows: auto auto auto minmax(0, 1fr) auto auto;
  grid-template-areas:
    "head head"
    "spine what"
    "spine why"
    "spine work"
    "spine doc"
    "spine related";
  gap: 6px;
  width: min(1280px, 100%);
  height: 100vh;
  margin: 0 auto;
  padding: 6px;
}

.field-header {
  grid-area: head;
  display: flex;
  gap: 14px;
  align-items: baseline;
  padding: 8px 14px;
  border-radius: 3px;
  color: #fbfbfa;
  background: #171b21;
}

.field-header .module-id,
.field-header .crumb,
.field-label,
.field-spine span {
  font-family: Consolas, "Courier New", monospace;
}

.field-header .module-id {
  color: #9fb2c6;
  font-size: 12px;
  letter-spacing: .05em;
}

.field-header h1 {
  margin: 0;
  font-size: 22px;
  line-height: 1;
}

.field-header .crumb {
  margin-left: auto;
  color: #c9d2dc;
  font-size: 11px;
}

.field-spine {
  grid-area: spine;
  display: flex;
  flex-direction: column;
  gap: 6px;
  min-height: 0;
}

.field-legend,
.field-tree {
  padding: 7px 9px;
  border: 1px solid #c9cdc9;
  border-radius: 3px;
  background: #fbfbfa;
}

.spine-caption,
.tree-group {
  display: block;
  color: #4a5361;
  font-family: Consolas, "Courier New", monospace;
  font-size: 9.5px;
  letter-spacing: .1em;
  text-transform: uppercase;
}

.spine-caption {
  margin-bottom: 5px;
}

.field-legend a,
.field-tree a {
  color: #171b21;
  text-decoration: none;
}

.field-legend a {
  display: flex;
  gap: 7px;
  align-items: center;
  padding: 2.5px 0;
  color: #171b21;
  font-size: 11.5px;
  font-weight: 700;
  line-height: 1.2;
}

.field-legend a span {
  display: inline-flex;
  width: 14px;
  height: 14px;
  flex: 0 0 14px;
  align-items: center;
  justify-content: center;
  border-radius: 2px;
  color: #fbfbfa;
  font-family: Consolas, "Courier New", monospace;
  font-size: 9px;
}

.field-legend a[data-k="what"] span { background: #171b21; }
.field-legend a[data-k="why"] span { background: #b4540a; }
.field-legend a[data-k="diag"] span { background: #0f5c9e; }
.field-legend a[data-k="fix"] span { background: #1c6b45; }
.field-legend a[data-k="doc"] span { background: #5b4a9e; }

.field-tree {
  flex: 1;
  min-height: 0;
  overflow: auto;
}

.tree-group {
  margin-top: 6px;
  padding-top: 5px;
  border-top: 1px dashed #c9cdc9;
}

.tree-group:first-of-type {
  margin-top: 0;
  padding-top: 0;
  border-top: none;
}

.field-tree a {
  display: flex;
  gap: 6px;
  align-items: baseline;
  padding: 2.5px 4px 2.5px 6px;
  border-left: 2px solid transparent;
  border-radius: 0 2px 2px 0;
  font-size: 11.5px;
}

.field-tree a:hover {
  background: #f2f3f1;
}

.field-tree a span {
  flex: 0 0 auto;
  color: #4a5361;
  font-family: Consolas, "Courier New", monospace;
  font-size: 9.5px;
}

.field-tree a.active {
  border-left-color: #b4540a;
  color: #fbfbfa;
  background: #171b21;
  font-weight: 700;
}

.field-tree a.active span {
  color: #9fb2c6;
}

.field-back {
  margin: 0;
  padding: 8px 10px;
  border: 1px solid #8f968f;
  border-radius: 3px;
  color: #0f5c9e;
  background: transparent;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.35;
  text-decoration: none;
}

.field-tree p {
  margin: 6px 0 0;
  padding-top: 6px;
  border-top: 1px dashed #8f968f;
  color: #4a5361;
  font-size: 10.5px;
  line-height: 1.35;
}

.field-zone {
  min-height: 0;
  overflow: auto;
  padding: 8px 12px;
  border: 1px solid #c9cdc9;
  border-radius: 3px;
  background: #fbfbfa;
}

.field-label {
  display: inline-block;
  margin-bottom: 5px;
  padding: 1px 6px;
  border-radius: 2px;
  color: #fbfbfa;
  background: #171b21;
  font-size: 10px;
  letter-spacing: .08em;
  text-transform: uppercase;
}

.field-what {
  grid-area: what;
  border-top: 3px solid #171b21;
}

.field-why {
  grid-area: why;
  border-top: 3px solid #b4540a;
}

.field-work {
  grid-area: work;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  min-height: 0;
}

.field-diag {
  border-top: 3px solid #0f5c9e;
}

.field-fix {
  border-top: 3px solid #1c6b45;
}

.field-doc {
  grid-area: doc;
  display: grid;
  grid-template-columns: 210px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: stretch;
  border-top: 3px solid #5b4a9e;
}

.field-related {
  grid-area: related;
  border-top: 3px solid #8f968f;
}

.field-why .field-label { background: #b4540a; }
.field-diag .field-label { background: #0f5c9e; }
.field-fix .field-label { background: #1c6b45; }
.field-doc .field-label { background: #5b4a9e; }
.field-related .field-label { background: #4a5361; }

.what-row {
  display: flex;
  gap: 18px;
  align-items: flex-start;
  flex-wrap: wrap;
}

.what-row .symptom {
  max-width: 48ch;
  margin: 0;
  font-size: 17px;
  font-weight: 800;
}

.what-row dl {
  display: grid;
  grid-template-columns: auto auto;
  gap: 2px 10px;
  margin: 0;
  padding-left: 16px;
  border-left: 1px solid #c9cdc9;
  font-size: 12px;
}

.what-row dt {
  color: #4a5361;
  font-family: Consolas, "Courier New", monospace;
  font-size: 10px;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.what-row dd {
  margin: 0;
  font-weight: 600;
}

.field-why p {
  display: inline;
  margin: 0 0 0 8px;
  color: #4a5361;
  font-size: 12px;
}

.cause-tabs {
  display: flex;
  gap: 4px;
  margin-top: 7px;
}

.cause-tab {
  display: inline-flex;
  gap: 8px;
  align-items: center;
  padding: 7px 12px;
  border: 1px solid #c9cdc9;
  border-bottom: none;
  border-radius: 4px 4px 0 0;
  color: #4a5361;
  background: #f2f3f1;
  font: inherit;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
}

.cause-tab span {
  padding: 1px 5px;
  border-radius: 2px;
  color: #171b21;
  background: #c9cdc9;
  font-family: Consolas, "Courier New", monospace;
  font-size: 9px;
  font-weight: 400;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.cause-tab[aria-selected="true"] {
  margin-bottom: -1px;
  border-color: #b4540a;
  border-bottom: 2px solid #fbfbfa;
  color: #171b21;
  background: #fbfbfa;
}

.cause-panel h2 {
  display: inline;
  margin: 0 0 0 6px;
  font-size: 15px;
}

.field-tests,
.field-steps {
  margin: 6px 0 0;
  padding: 0;
  list-style: none;
  counter-reset: step;
}

.field-tests li,
.field-steps li {
  counter-increment: step;
  display: flex;
  gap: 8px;
  align-items: flex-start;
  padding: 6px 0;
  border-bottom: 1px solid #c9cdc9;
  font-size: 12.5px;
}

.field-steps li {
  padding: 4px 0;
}

.field-tests li:last-child,
.field-steps li:last-child {
  border-bottom: none;
}

.field-tests li::before,
.field-steps li::before {
  content: counter(step);
  display: flex;
  flex: 0 0 18px;
  width: 18px;
  height: 18px;
  align-items: center;
  justify-content: center;
  margin-top: 1px;
  border-radius: 2px;
  color: #fbfbfa;
  background: #0f5c9e;
  font-family: Consolas, "Courier New", monospace;
  font-size: 11px;
}

.field-steps li::before {
  color: #1c6b45;
  background: transparent;
  border: 1px solid #1c6b45;
}

.field-tests span {
  grid-column: 2;
}

.field-tests em {
  color: #0f5c9e;
  font-style: normal;
  font-weight: 700;
}

.field-warning {
  margin: 7px 0 8px;
  padding: 6px 9px;
  border: 1px solid #b4540a;
  border-radius: 3px;
  color: #171b21;
  background: #fbeedf;
  font-size: 12px;
}

.field-doc p {
  margin: 4px 0 0;
  color: #4a5361;
  font-size: 11.5px;
}

#ticketText {
  min-height: 100px;
  max-height: 120px;
  margin: 0;
  padding: 8px 10px;
  overflow: auto;
  border: 1px solid #5b4a9e;
  border-radius: 3px;
  color: #171b21;
  background: #eeebf7;
  font-family: Consolas, "Courier New", monospace;
  font-size: 11.5px;
  line-height: 1.45;
  white-space: pre-wrap;
}

.copy-ticket {
  align-self: center;
  padding: 8px 12px;
  border: none;
  border-radius: 3px;
  color: #fbfbfa;
  background: #5b4a9e;
  font-weight: 700;
  cursor: pointer;
}

.related-title {
  display: flex;
  gap: 10px;
  align-items: baseline;
  margin-bottom: 6px;
}

.related-title p {
  margin: 0;
  color: #4a5361;
  font-size: 11.5px;
}

.related-table {
  display: grid;
  gap: 3px;
}

.related-row {
  display: grid;
  grid-template-columns: 72px minmax(140px, .65fr) minmax(190px, 1fr) 60px;
  gap: 8px;
  align-items: center;
  min-height: 32px;
  padding: 5px 7px;
  border: 1px solid #c9cdc9;
  border-left: 3px solid #8f968f;
  border-radius: 3px;
  color: #171b21;
  background: #fbfbfa;
  text-decoration: none;
}

.related-row:hover {
  border-color: #0f5c9e;
  border-left-color: #0f5c9e;
  background: #f5f8fb;
}

.related-row span,
.related-row em,
.related-row b {
  font-family: Consolas, "Courier New", monospace;
  font-size: 10px;
  font-style: normal;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.related-row span,
.related-row em {
  color: #4a5361;
}

.related-row strong {
  font-size: 12.5px;
  line-height: 1.1;
}

.related-row b {
  justify-self: end;
  padding: 2px 5px;
  border-radius: 2px;
  color: #fbfbfa;
  background: #4a5361;
}

@media (max-width: 860px) {
  .field-body {
    overflow: auto;
  }

  .field-frame {
    height: auto;
    grid-template-columns: 1fr;
    grid-template-rows: none;
    grid-template-areas:
      "head"
      "spine"
      "what"
      "why"
      "work"
      "doc"
      "related";
  }

  .field-header {
    flex-wrap: wrap;
  }

  .field-header .crumb {
    flex-basis: 100%;
    margin-left: 0;
  }

  .field-spine {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    overflow-x: visible;
  }

  .field-tree,
  .field-back {
    display: none;
  }

  .field-work,
  .field-doc {
    grid-template-columns: 1fr;
  }

  .cause-tabs {
    flex-wrap: wrap;
  }

  .related-title {
    display: block;
  }

  .related-row {
    grid-template-columns: 68px minmax(0, 1fr) 50px;
  }

  .related-row em {
    display: none;
  }
}

/* Dense runbook index */
.runbook-body {
  overflow: auto;
}

.runbook-frame {
  display: grid;
  grid-template-columns: 172px minmax(0, 1fr) 300px;
  grid-template-rows: auto auto minmax(0, 1fr);
  grid-template-areas:
    "head head head"
    "spine brief flow"
    "spine register register";
  gap: 6px;
  width: min(1280px, 100%);
  min-height: 100vh;
  margin: 0 auto;
  padding: 6px;
}

.runbook-header {
  grid-area: head;
}

.runbook-spine {
  grid-area: spine;
}

.runbook-spine .field-tree {
  flex: 1;
}

.runbook-brief {
  grid-area: brief;
  border-top: 3px solid #171b21;
}

.runbook-brief .symptom {
  max-width: 64ch;
  margin: 0 0 9px;
  font-size: 17px;
  font-weight: 800;
  line-height: 1.25;
}

.runbook-brief dl {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 3px 12px;
  margin: 0;
  padding-top: 8px;
  border-top: 1px dashed #c9cdc9;
}

.runbook-brief dt {
  color: #4a5361;
  font-family: Consolas, "Courier New", monospace;
  font-size: 10px;
  letter-spacing: .06em;
  text-transform: uppercase;
}

.runbook-brief dd {
  margin: 0;
  font-weight: 700;
}

.runbook-flow {
  grid-area: flow;
  border-top: 3px solid #0f5c9e;
}

.runbook-flow .field-label {
  background: #0f5c9e;
  color: #ffffff;
}

.runbook-flow ol {
  margin: 5px 0 0;
  padding: 0;
  list-style: none;
  counter-reset: runbook-step;
}

.runbook-flow li {
  counter-increment: runbook-step;
  display: grid;
  grid-template-columns: 19px minmax(0, 1fr);
  gap: 2px 8px;
  padding: 5px 0;
  border-bottom: 1px solid #c9cdc9;
  font-size: 12px;
}

.runbook-flow li:last-child {
  border-bottom: none;
}

.runbook-flow li::before {
  content: counter(runbook-step);
  grid-row: span 2;
  display: flex;
  width: 18px;
  height: 18px;
  align-items: center;
  justify-content: center;
  margin-top: 1px;
  border-radius: 2px;
  color: #fbfbfa;
  background: #0f5c9e;
  font-family: Consolas, "Courier New", monospace;
  font-size: 11px;
}

.runbook-flow span {
  color: #4a5361;
}

.module-register {
  grid-area: register;
  border-top: 3px solid #5b4a9e;
}

.module-register .field-label {
  background: #5b4a9e;
}

.register-title {
  display: flex;
  gap: 10px;
  align-items: baseline;
  margin-bottom: 7px;
}

.register-title p {
  margin: 0;
  color: #4a5361;
  font-size: 12px;
}

.module-table {
  display: grid;
  gap: 4px;
}

.module-row {
  display: grid;
  grid-template-columns: 78px minmax(180px, .7fr) minmax(220px, 1fr) 132px 58px;
  gap: 10px;
  align-items: center;
  min-height: 45px;
  padding: 7px 9px;
  border: 1px solid #c9cdc9;
  border-left: 3px solid #8f968f;
  border-radius: 3px;
  color: #171b21;
  background: #fbfbfa;
  text-decoration: none;
}

.module-row:hover {
  border-color: #0f5c9e;
  border-left-color: #0f5c9e;
  background: #f5f8fb;
}

.module-code,
.module-row em,
.module-row b {
  font-family: Consolas, "Courier New", monospace;
  font-size: 10.5px;
  font-style: normal;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.module-code {
  color: #4a5361;
  font-weight: 700;
}

.module-row strong {
  font-size: 14px;
  line-height: 1.15;
}

.module-row span:not(.module-code) {
  color: #4a5361;
  font-size: 12px;
}

.module-row em {
  color: #4a5361;
}

.module-row b {
  justify-self: end;
  padding: 3px 6px;
  border-radius: 2px;
  color: #fbfbfa;
  background: #1c6b45;
}

@media (max-width: 980px) {
  .runbook-frame {
    grid-template-columns: 172px minmax(0, 1fr);
    grid-template-areas:
      "head head"
      "spine brief"
      "spine flow"
      "spine register";
  }

  .module-row {
    grid-template-columns: 78px minmax(0, 1fr) 58px;
  }

  .module-row span:not(.module-code),
  .module-row em {
    display: none;
  }
}

@media (max-width: 860px) {
  .runbook-frame {
    grid-template-columns: 1fr;
    grid-template-areas:
      "head"
      "spine"
      "brief"
      "flow"
      "register";
  }

  .register-title {
    display: block;
  }

  .module-row {
    grid-template-columns: 72px minmax(0, 1fr) 52px;
  }
}